Voice biometrics is a powerful and convenient form of biometrics that will be crucial in enhancing anti-fraud technology. Whereas one type of biometrics provides decent security against would-be hackers, two provide significantly greater protection, resulting in lower fraud rates. Using both face and voice biometrics makes the verification process nearly impregnable to fraudsters, providing four layers of protection: liveness, recognition of both face and voice, and authentication.
Not only that but voice biometrics can be acquired quickly and passively from our devices, making consumer adoption simple. It takes no more time, for example, if banks ask people to repeat a sentence after employing liveness detection to validate a selfie when they sign up for a new account.
Although the process adds a few seconds to the user experience, it isn’t a huge stumbling block. There will always be trade-offs to achieving a balance between security and convenience.
Focusing on the right use cases is critical to making voice biometric authentication more widespread. People are unlikely to object to using their voices to protect their finances if it means keeping them safe.
Combining traditional security steps and layered biometrics will give us the strongest chance of forcing fraudsters onto the back foot – especially in our new ‘digital-everything’ world.
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